Privacy Policy

Your data privacy and security are our top priorities

Our Commitment to Privacy

At Statusly, we believe in complete transparency about how we handle your data. We've built our platform with privacy at its core, ensuring your monitoring data remains secure, private, and under your control at all times.

Data We Collect

We only collect data that's essential for providing our monitoring service:

  • Account information (email, password hash)
  • Phone number (only if you opt-in for SMS/call notifications)
  • Service monitoring data (uptime, response times, status codes)
  • Configuration settings for your monitors and notifications
  • Basic usage logs for security and debugging purposes

Data Access & Support

We take your privacy seriously and maintain strict policies around accessing user data:

  • We never access your account or data without explicit permission
  • During support sessions, we'll always ask for your consent before accessing any account data
  • Support access is temporary and logged for transparency
  • You can revoke access at any time
  • We maintain detailed audit logs of all support access

Data Sharing

We take your privacy seriously and maintain a strict policy on data sharing:

Third-Party Services

We only share specific data with essential service providers:

Twilio - SMS & Phone Notifications

When you opt-in for SMS or phone call notifications, we share only your phone number with Twilio to deliver these notifications. No other personal data is shared.

We do NOT share your data with:

  • Advertising networks
  • Analytics services
  • Marketing platforms
  • Other third parties not essential to our service

Data Retention

We retain your data only as long as necessary:

  • Account data: Retained while your account is active
  • Monitoring data: Stored for 12 months for historical analysis
  • Phone numbers: Stored until you disable SMS/call notifications or delete your account
  • Usage logs: Automatically deleted after 30 days

Key Privacy Principles

No Data Sharing

We do not share your data with third parties.

Self-Hosted Infrastructure

All data stored in Dutch data centers.

End-to-End Encryption

Your data is encrypted in transit and at rest.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data

Questions About Privacy?

If you have any questions about our privacy policy or how we handle your data, please don't hesitate to contact us.

Contact Us